At The Crain Group, we exceed expectations.
A culture of doing the right things.
Anyone can promise great service, but not everyone can deliver it. At The Crain Group, we’ve built a culture around doing the right things. But don’t just take our word for it. Read these client testimonials to see exactly what we mean.
“Your explanation of the difference in coverage from our current policy was key to making the decision to switch. We're happy with the relatively short response time to our needs.”John Houvenagle
“We have known and worked with Michael for years, a sharp man. Knowledgeable and professional service always taking the time to get things handled correctly. Great communicator. I highly recommend The Crain Group!”Neil Kyker
“We have just become new customers of The Crain Group and so far we are very pleased. We were with a major insurance company prior to and didn’t get the customer service that you would expect. I am looking for to doing business with The Crain Group for years to come.”James Edwards
“The Crain Group has been the best insurance agency I’ve ever worked with. Michael walked me through and made sure I understood everything. Great customer service!”Samantha Gardner
“I switched to Michael on the personal policies and was so pleased I had him quote my business policies. Not only did he beat my current rates, but he also took the time to educate me on the various coverage options and was able to make the increased coverage per his professional opinion while still saving us money.”Lionel Richard
“The Crain Group is an honest and reliable place to receive insurance of many kinds! I recommend them to anyone I know with insurance needs, or who simply need something better!”Samantha Edwards
“Very helpful and professional, while being down to earth and enabling a comfortable appointment. Very knowledgeable about Medicare!”Robin Forcucci
“Insurance is the most important investment you will make for yourself. The Crain Group is honest, dependable, and works for you!”Christopher Campbell
“Been dealing with Michael for years, great service and along with that, he has great knowledge!”Shane Anderson
“The hardest working agent I’ve ever seen. Great guy that knows no limits!”Bobby Williamson
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